Reference

Terms That Cover Your Account on BDK99

These terms set out what you agree to when you access BDK99 — covering account registration, wallet transactions via bKash, Nagad, or Rocket, and how the platform operates in eligible regions.

Account EligibilityPayment ConditionsWallet RulesJurisdiction AppliesAccount Conduct
BDK99 Terms That Cover Your Account on BDK99
ACCOUNT SECURITY

How We Handle Your Account Data

We take account security and data handling seriously. Your personal details are stored securely and used only for account management, identity verification, and processing transactions through your chosen wallet. We do not sell or share your data with third parties outside of what is required to process payments via bKash, Nagad, or Rocket. You can request a review of the data we hold on your account by contacting support — include your account ID and the nature of your request. Account activity logs are retained for a period consistent with our compliance obligations; you may request details of your transaction history through the same support channel.

Data Retention Account and transaction records are kept for the period required under our compliance framework. You can request a summary of your data by contacting support with your account ID.
Cookie Use We use cookies to maintain your session and remember account preferences. No cookies are used to track activity outside of BDK99. You can manage cookie settings through your browser.
Wallet Verification Withdrawals are verified against the wallet used at deposit — bKash, Nagad, or Rocket. This step protects your account from unauthorised withdrawal requests and keeps your funds secure.
Account Changes To update your registered details or request account closure, contact support directly. Changes to payment wallet details require identity verification before they take effect.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries related to eligibility, wallet transactions, and account conduct. Reach out through the channels below and include your registered account details so we can locate your record quickly.

Team online

Live Chat

Available directly from your account dashboard. Use this for urgent queries about transactions or account access — responses are handled in real time during operating hours.

Email Support

Send detailed queries about terms, account conduct, or payment disputes to our support address. Include your account ID and the transaction reference where relevant.

Help Centre

Our help centre covers common questions about account rules, wallet conditions, and eligibility. Check there first for answers about bKash, Nagad, and Rocket payment terms.

Common Questions About These Terms

These questions cover what our terms mean in practice — from eligibility and account rules to how payments and disputes are handled.

Account access depends on your local law and whether your region is eligible. You must meet the age and residency requirements applicable in your jurisdiction before registering.

No. Deposits must come from a wallet registered in your own name. Transactions from third-party wallets — bKash, Nagad, or Rocket — may result in account suspension pending review.

We may suspend or permanently close accounts that breach these terms. This includes multiple registrations, fraudulent activity, or misuse of payment methods. You will be notified where possible.

Contact support within 30 days of the transaction in question. Include your account ID and the transaction reference. We will review the record and respond through your registered contact.

We may update these terms from time to time. Continued use of BDK99 after an update means you accept the revised version. Check this page periodically to stay current.

Send a request to our support team with your account ID and a description of what you need. We will respond with the relevant account and transaction data we hold on your record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.